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Give customers a reason to come back.

The first purchase or enquiry should not be the last conversation. We create newsletters, welcome emails and follow-up sequences that keep your business useful and familiar. Relevant messages, sent to people who want to hear from you, with a clear reason to click.

Let’s discuss your project

Tell us what you want to achieve. We’ll recommend the work and explain the cost.

PALENA / EMAIL & AUTOMATIONEmail & automationWelcome to your next stepUseful, timely messagesA reason to come backILLUSTRATIVE CONCEPT / DESIGNED AROUND YOUR BUSINESS
Where we can help

Email Marketing & Automation

Businesses with permission-based subscribers, existing customers or a plan to build a list.

  • Newsletters & promotional campaigns
  • Welcome & lead-nurture sequences
  • Cart recovery & retention journeys
  • Segmentation & list management
  • Email design, testing & reporting
The work behind the result

What we deliver

  • A campaign plan and audience segments
  • Approved email copy, responsive templates and agreed automations
  • Send checks and reporting on clicks, conversions and unsubscribes

Your proposal confirms deliverables, review stages, timing and fees. Third-party subscriptions and media spend are separate. Hosting and domain registration are not sold by Palena Digital.

How we approach the work

Send something people are glad to receive.

01

Start with permission and relevance

We review how people join your list and what they expect from you. Segments and signup journeys help make messages appropriate to the relationship.

02

Write for a useful moment

A welcome, a product launch or a reminder each needs a different message. We create the copy, templates and agreed sequences around those moments.

03

Check the send and learn from it

Review links, layout, audience and unsubscribe handling before sending. Clicks, tracked actions and unsubscribes help guide the next campaign.

Plan your investment

KSh 15,000–35,000

Indicative budget per month. Your written quote confirms the final scope, fees and any applicable taxes.

What this budget covers

Up to four campaigns to an existing permission-based list. Automation setup KSh 20,000–50,000 separately.

Advertising spend, third-party subscriptions, hosting, domains and production costs are separate unless expressly included.

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Bring it together

Build on the work you’re doing.

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Before you choose

Good questions.
Straight answers.

Clear answers on budgets, timelines and what working together looks like.

Do I need an existing mailing list?

No. We can begin with signup forms and a welcome journey. We use permission-based contacts and include unsubscribe handling; email-platform charges are separate.

How do we get started?

Share your business, your current website or channels, and the result you want to improve. We recommend a focused scope and quote before work begins.

Your next step

What would you like to achieve?

Tell us about your customers, your mailing list and the messages you wish you had time to send.

Start a Project